Shipping policy

hank you for shopping with us! Here’s what you need to know about our shipping process:

1. Shipping Methods:
We offer a variety of shipping options to suit your needs, including:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days

2. Shipping Costs:
Shipping fees are calculated at checkout based on your location and chosen shipping method. Orders over $50 qualify for free standard shipping!

3. Processing Time:
All orders are processed within 1-3 business days. You will receive a confirmation email once your order is shipped.

4. Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email to monitor its progress.

5. International Shipping:
We currently ship to select international locations. Please check at checkout for availability and shipping rates.

6. Returns and Exchanges:
If you’re not satisfied with your purchase, you can return it within 30 days of receipt. Please refer to our Return Policy for details on the process.

7. Customer Support:
For any questions or concerns about your order, feel free to reach out to our customer support team via email to sales@artesanoelements.com

Thank you for choosing us! Happy shopping!