Shipping policy
hank you for shopping with us! Here’s what you need to know about our shipping process:
1. Shipping Methods:
We offer a variety of shipping options to suit your needs, including:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
2. Shipping Costs:
Shipping fees are calculated at checkout based on your location and chosen shipping method. Orders over $50 qualify for free standard shipping!
3. Processing Time:
All orders are processed within 1-3 business days. You will receive a confirmation email once your order is shipped.
4. Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email to monitor its progress.
5. International Shipping:
We currently ship to select international locations. Please check at checkout for availability and shipping rates.
6. Returns and Exchanges:
If you’re not satisfied with your purchase, you can return it within 30 days of receipt. Please refer to our Return Policy for details on the process.
7. Customer Support:
For any questions or concerns about your order, feel free to reach out to our customer support team via email to sales@artesanoelements.com
Thank you for choosing us! Happy shopping!